***REFUNDS WILL NOT BE ISSUED FOR SHIPPING COSTS***
Returns must be postmarked within 14 days of the product's delivery date.
If a customer wishes to return an item, items must not be worn, altered, or damaged. Purchases made on the online store can only be returned by shipping to ShopFloSports.com at 265 Cayuga Drive, Mooresville, NC 28117. Returns will not be accepted in person or at-track merchandise trailers. Please note that ShopFloSports.com reserves the right to refuse returns that do not meet the previously listed qualifications.
Additionally, ShopFloSports.com reserves the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Under management’s discretion, such sales that are suspected to be a reseller are FINAL and no returns will be granted.
Customers are responsible for the shipping costs incurred by the return; ShopFloSports.com will not provide a pre-paid shipping label.
A refund will not be issued until ShopFloSports.com receives and verifies the item's original order number. Furthermore, ShopFloSports.com will only refund the cost of the garments, original shipping costs are not included.
Customers are responsible for making a replacement order ShopFloSports.com will not cover the shipping costs of the new order or deduct the replacement item(s) price. To reiterate, refunds will only apply to the original order.
RETURN STEPS –
Customers can create a replacement order at ShopFloSports.com (this will ensure the quickest time to replace your items).
DAMAGED / DEFECTIVE / OTHER ISSUES –
If your items are damaged, defective, or do not match your order, email firstname.lastname@example.org
Include your Name, Order Number, and the issue with your order (if applicable, send us a picture). Our customer support team will be in touch as soon as possible with a resolution.
EXCHANGE POLICY –
No exchanges accepted at this time.